Shipments and returns
Your order
Now that you've picked out your teas and placed an order, we know you are excited to get them in your hands and taste them. That's why a prompt order turn around is so important to us. All ordered received by noon are shipped the same business day. So you'll be sipping on your new tea flavor soon!
Satisfaction Guaranteed
Although we cannot guarantee that you'll love every flavor as much as we do, we can guarantee a satisfactory experience. If there is any problem with your order, we will make it right or refund your order. We're here to make lifelong customers, not save a buck.